Turvy's ride-share service makes booking a ride easy and convenient. With just two taps, you can request a ride and be on your way to your destination.

1. Open the Turvy app on your smartphone and enter your pickup location and destination.
2. Once you have confirmed the details, tap the "Book a ride" button, and your ride will be requested. The App will match you with the nearest available driver and provide an estimated arrival time.

That's it! You can book a ride and start your journey with just two taps. Our user-friendly App ensures you can get a ride quickly and easily without requiring complicated steps. You can also track the driver's location and get notifications on the status of your trip.

Our App also has a feature where you can pre-book your rides in case you want your ride at a specific time or want to avoid peak hour traffic.

We want to ensure you have the best experience while using Turvy and strive to make every ride a Turvy ride an act of kindness.

To get a driver through the Turvy ride-share service, you can follow these simple steps:

Open the Turvy app on your smartphone and enter your pickup location and destination. You can do this by typing in the address or using your device's GPS to set your location as the pickup point.

Once you have confirmed the details, tap the "Get a driver" button. The Turvy app will use an algorithm to match you with the nearest driver.

The driver will receive a notification of your ride request and can accept or decline the trip. If the driver accepts the ride, you will receive a confirmation and be able to track the driver's location in real time.

Once the driver arrives, you can get into the vehicle and start your trip. The driver will take you to your destination as specified in your ride request.

At the end of the trip, the fare will be calculated and charged to the payment method linked to your account, and you can rate the driver and leave feedback about your experience.

By using Turvy's ride-hailing service, you can be matched with a driver quickly and easily without needing any complicated steps. This service ensures you can get a ride when you want and ensure a safe and comfortable trip.

Turvy's ride-share service allows passengers to track their driver in real-time. Here's how to do it:

Open the Turvy app on your smartphone and make a ride request by entering your pickup location and destination.

Once the driver accepts your request, you will be notified that your driver is on their way. You can now access the "Ride Status" feature by clicking on the button or the ride details tab on the app.

The "Ride Status" feature will show the driver's location on a map in real time. You will also see the driver's name, vehicle information, and estimated arrival time.

You can use this feature to keep track of your driver's progress on the way to your pickup location.

Also, in case of delay or cancellation, you can get notified of the same and see the new ETA.

Additionally, you also have the option to call the driver directly from the app if you have any issues or concerns during the ride. As a result, Turvy provides you with a safe and comfortable ride experience and keeps you informed about the status of your trip every step of the way.

Turvy's ride-share service ensures a safe and comfortable trip to your destination and a safe and secure trip end. Here are a few ways the service ensures your safety:

In-app trip summary: Upon the completion of the trip, the Turvy app will provide a trip summary, including details of the route taken, distance travelled, and fare charged. This allows you to review your trip details and ensure that everything is accurate.

Payment and receipt: The fare for the trip will be automatically charged to the payment method linked to your account, and a receipt will be sent to your registered email address. This allows you to track and manage your ride expenses easily.

Two-way rating system: After each ride, the driver and passenger can rate each other. This helps Turvy identify any issues and maintain a high service quality level while enabling the community to make informed decisions about which drivers to request.

Safety feedback: The Turvy app also has a feature where passengers can provide feedback about their ride experience, including any safety concerns. This feedback is taken into account and used to improve the service.

Driver deactivation: Turvy reserves the right to deactivate drivers from the platform in cases of unsafe or inappropriate behaviour. This ensures that the drivers on the platform are safe and reliable.

Contactless payment: The App also has a contactless payment feature, which enables the passengers to pay for their rides without exchanging cash or card. It is an added safety feature during COVID-19 or in general.

Turvy takes the safety of its riders very seriously and always looking for ways to improve the service. The service is designed to get you to your destination safely and ensure a safe and comfortable trip end.